EV and hybrid auxiliary
The Aiways relies on a low-voltage auxiliary battery to wake the car and power its computers. The type varies by model year, so we confirm before attending and tell you honestly if it needs the service centre.
Read moreAiways batteries · Yas Island, Abu Dhabi
Many Aiways models on UAE roads are still on their original battery, and the Abu Dhabi summer is usually what finishes it. Electric and plug-in hybrid versions add another point: they depend on a 12V auxiliary battery to wake the car, and when it goes flat the car stays off despite a charged drive battery.

Choose your Aiways model for battery guidance specific to that car.
No brand matches that name. Message us and we will check for you.
Battery brands
These brands make the sizes and technology Aiways models commonly use.
Most current Aiways models use European EN-size batteries, with EFB or AGM where start-stop is fitted.
Electric and plug-in hybrid versions rely on a small 12V battery, which on some models is lithium instead of lead-acid.
Screens, cameras and connected services keep drawing a little current after the car is locked.
The Aiways relies on a low-voltage auxiliary battery to wake the car and power its computers. The type varies by model year, so we confirm before attending and tell you honestly if it needs the service centre.
Read moreHow it works
Keep the first message simple. We gather any extra access details in the follow-up.
Share a location pin and the community, building, hotel or venue name.
Send the make, model and year. Include a battery photo if you have one handy.
We check battery availability, parking access and the estimated arrival time.
The technician explains the findings and carries out the jump start or replacement.
FAQ
Short, direct answers. Message us if yours is not here.
Most recent Aiways models use a European EN-size battery, EFB or AGM if the car has start-stop and maintenance-free calcium if it does not. Size varies by engine and year, so we check the label on the fitted battery before replacing it.
The 12V battery is the usual cause. An electric or plug-in Aiways needs it to start the computers and connect the drive battery, so a flat one leaves the car dead. We power the 12V side, wake the car and test that battery on site.
Heat and short trips are the common reasons. Abu Dhabi summers age batteries quickly, and a Aiways with many always-on features needs regular longer drives to recharge. We test the battery and check for abnormal drain before recommending a replacement.
Send your location, car make, model and year, plus a short description of the problem. We check battery availability and confirm the next steps.